Sales Methodology Training Survey
Name: 


A red asterisk (*) indicates required questions.

  1. How this training will impact your overall performance?

            1 2 3 4 5      
      Increase knowledge on Policies and procedures Strongly Agree Strongly Disagree  
      Improve Gross-add sales Strongly Agree Strongly Disagree  
      Increase accessory take rate Strongly Agree Strongly Disagree  
      Decrease Churn rate Strongly Agree Strongly Disagree  
      Issue resolution Strongly Agree Strongly Disagree  
      Eliminate Quality alerts/infractions Strongly Agree Strongly Disagree  
      Improve objection handling Strongly Agree Strongly Disagree  
      Increase knowledge on Policies and procedures Strongly Agree Strongly Disagree  


  1. What training activities you liked the most?

            1 2 3 4 5      
      Listening activities Very Helpful/Effective Not Helpful  
      Role plays Very Helpful/Effective Not Helpful  
      Recitations Very Helpful/Effective Not Helpful  
      Coaching  Very Helpful/Effective Not Helpful  
      Group activities Very Helpful/Effective Not Helpful  
      Open discussions Very Helpful/Effective Not Helpful  
      Q&A Very Helpful/Effective Not Helpful  
      Handling/overcoming objections Very Helpful/Effective Not Helpful  
      effective fact finding Very Helpful/Effective Not Helpful  
      Policies and Procedures Very Helpful/Effective Not Helpful  
      sharing of best practices Very Helpful/Effective Not Helpful  


  1. Which part of the Sales Methodology is most useful?

            1 2 3 4 5      
      Manage your Greeting Most Useful Least Useful  
      Listening to and about your customer Most Useful Least Useful  
      How to check for coverage Most Useful Least Useful  
      Discovering the Need: Managing the Sales Process Most Useful Least Useful  
      Listening activity: Best Practice on probing Most Useful Least Useful  
      Presenting the Solution: Presenting the Solution Most Useful Least Useful  
      Role Play: Accessory Bundle Most Useful Least Useful  
      Coaching tips for ADP Most Useful Least Useful  
      Opening the Call: Listening to and about your customer Most Useful Least Useful  
      Role Play: Probing on MBB/Tablet Most Useful Least Useful  
      T&C's; Premium Data; Closing Tools Most Useful Least Useful  
      Presenting the Solution: Closing the Sale Most Useful Least Useful  


  1. How can we improve the training to make it more relevant to your job?*


  1. Compared to my initial Sales Training (2 days), I learned new knowledge and skills.
    Yes
    No


  1. After training, my manager and I will discuss how I will use the learning on my job.

    Yes
    No


  1. My manager and I set expectations for this learning prior to attending this training will be provided adequate resources (time, money, equipment) to successfully apply this training on my job.

    Yes
    No


  1. Please provide suggestions or feedback on Sales Training.




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