PCTD Tracker

This tracker will be used to track calls for PCTD calls and escalations.
Name: 


  1. What was the reson for customer to call in
    Enrolling a PC
    Unlocking a PC
    Suspending/Cancelling Service
    Synchronizing/Configuring a PC


  1. How did you resolve issue. if you had to contact Intel please answer Question 3


  1. Your reason to contact Intel


  1. Did your caller escalate? if Yes enter response in Question 2
    Yes
    No




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