Transformation Laptop Survey - EA/FS
Name: 


A red asterisk (*) indicates required questions.

  1. YOUR DETAILS
    Please state your full job title:*


  1. Please state your email address:*


  1. Please provide a contact number:*


  1. WHERE YOU WORK
    Brand:*


  1. Branch:*


  1. Subsidiary:*


  1. Region:*


  1. Countrywide Division:*
    Estate Agency
    Financial Services
    Residential Lettings
    Other


  1. Please state your base location, if different to the Brand and Branch above.


  1. YOUR LAPTOP
    Laptop make (e.g. Dell):*


  1. Laptop model (e.g. Latitude E5430):*


  1. If your laptop has a CGI barcode sticker, please provide the reference number:
    If this is not applicable to you type 0.
    *


  1. If your laptop has a Service Tag, please provide the detail:
    If this is not applicable to you type 0.
    *


  1. If your Laptop has a Serial Number, please provide the detail:
    If this is not applicable to you type 0.
    *


  1. If your laptop does not have any of the above, please provide the Full Computer Name:
    (Start > Settings > Control Panel > System > Computer Name tab > Full computer name)
    If this is not applicable to you type 0.
    *


  1. YOUR ADDITIONAL EQUIPMENT
    What other equipment do you use that plugs in or connects to your laptop?
    Please only state mouse or keyboard if these are WIRELESS and need a dongle/USB to connect to.
    *
    Printer (other than Countrywide standard office/branch one)
    Accessibility equipment (e.g. ergonomic mice, screen filters etc)
    Docking station
    External monitor/screen
    Wireless mouse
    Wireless keyboard
    USB Pointer
    USB Stick
    Card Reader
    Dictaphone
    External hard drive
    None


  1. In order of selection, please provide the make and model of each item selected above (including any additional types that are not mentioned above):
    Please separate your answers with a comma.
    If this is not applicable to you type 0. *


  1. YOUR APPLICATIONS
    Please tick all applications that you currently use:*
    Word
    Excel
    PowerPoint
    Outlook
    Internet Explorer
    Outlook Web Access (OWA)/Webmail
    Windows Media Player
    Flash Player
    Acrobat (PDF Reader)
    Glance
    Webex
    Microsoft Silverlight
    iMail
    Reapit
    Postcode Anywhere
    POS
    The Key (Slater Hogg only)
    7Zip
    Other


  1. Please list any other applications/programs that you use (i.e. MS Project, MS Visio):
    If this is not applicable to you type 0.*


  1. If you use Reapit, please select the Reapit database(s) that you access:*
    I don't use Reapit
    Anglia – Abbotts – RPSABB
    Anglia – Essex – RPSCWE
    Blundells – RPSBDS
    Bridgfords – RPSBRI
    Central – RPSCWC
    Midlands – East Midlands – RPSCEM
    Midlands – West Midlands – RPSCWM
    North West – RPSNWE
    Scotland – North – RPSNTH
    Scotland – Slater Hogg – RPSSHH
    Solent – RPSCWX
    South East – RPSCSX
    South West – RPSCSW
    Thames - RPSCWT


  1. YOUR CONNECTIVITY
    Do you use the laptop to work offline (i.e. not connected to the Internet or Countrywide network)?*
    Yes
    No


  1. How do you connect in Countrywide offices/branches?*
    I don’t connect here
    Wireless
    Network Cable
    3G Connection
    4G Connection
    Aircard
    CAG
    Other


  1. How do you connect at home?*
    I don’t connect here
    Wireless
    Network Cable
    3G Connection
    4G Connection
    Aircard
    CAG
    Other


  1. How do you connect in public places (i.e.hotels, restaurants, coffee shops)?*
    I don’t connect here
    Wireless
    Network Cable
    3G Connection
    4G Connection
    Aircard
    CAG
    Other


  1. If you selected Other as a connection method for questions 22-24 please specify:
    If this is not applicable to you type 0.*


  1. If you connect from any other locations, please specify the location and how you connect:
    If this is not applicable to you type 0.*


  1. 3G Connections - if you use a 3G connection, which of the following do you use?*
    I don’t connect with 3G
    Countrywide supplied 3G dongle
    Personal 3G dongle
    Built in SIM card
    Aircard
    Other
    Not sure what it’s called


  1. 3G Dongle - if you use a 3G dongle (personal or Countrywide supplied), please provide the make and model:
    If this is not applicable to you type 0.*


  1. Do you use a Blackberry?*
    Yes
    No


  1. YOUR SHARED DATA
    Do you access any documents saved in shared folders? *
    Yes
    No


  1. If yes, please list the folder names:
    If this is not applicable to you type 0.*


  1. Do you have access to a team/generic/branch mailbox?*
    Yes
    No


  1. What is the team/generic/branch mailbox email address?
    If this is not applicable to you type 0.*


  1. Do you have access to anyone else’s Inbox?*
    Yes
    No


  1. If yes, please list the email address for each Inbox:
    If this is not applicable to you type 0.*


  1. Does anyone else have access to your Inbox?*
    Yes
    No


  1. If yes, please list the member(s) of staff AND their email address:
    If this is not applicable to you type 0.*


  1. Do you have access to manage anyone else’s Outlook Calendar?*
    Yes
    No


  1. If yes, please list the member(s) of staff AND their email address:
    If this is not applicable to you type 0.*


  1. Does anyone else have access to manage your Outlook Calendar?*
    Yes
    No


  1. If yes, please list the member(s) of staff and their email address:
    If this is not applicable to you type 0.*


  1. Please list any Outlook Public Folders that you currently use:
    If this is not applicable to you type 0.
    *


  1. Please list any other shared areas that you work from:
    If this is not applicable to you type 0.*


  1. LAPTOP CONDITION
    Your laptop might be given to another Countrywide user. In that case, all of your data will be completely removed and the laptop will be re-built, so there would be no risk of personal/confidential data being passed on to a future user of the laptop.

    How would you describe the physical condition of your laptop? *
    Good - No damage at all
    Average - Some minor damage not affecting the laptop use
    Poor - Damage which makes using the laptop difficult


  1. Please tell us, are there any physical faults or issues with your laptop?
    (E.g. cracks, damaged screen, missing keys, USB ports not working etc)
    If there is nothing wrong with your laptop type None.*


  1. Please detail anything else about your laptop that would potentially stop us from reissuing it to another user:
    If there is nothing you want to tell us about your laptop type None.*


  1. If you think there is anything else not covered by this questionnaire that we need to know about your laptop or how you use it, please give us the details or type None.


  1. If you have any outstanding Service Desk calls for this laptop, please type the call reference below. If you have no outstanding Service Desk calls, please type None.




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