Quality Survey

Survey's have no right or wrong answer. Please take your time and provide us with your valuable feedback.



A red asterisk (*) indicates required questions.


  1. Please select your Team Manager from the following list:*
    Dave Sargeant
    Dave Allen
    Dave Riechman
    Jordan Parks
    Danielle Swasey
    Alex Bennett
    Lynn Howard


  1. After a coaching session, I walk away feeling better about my job and my performance.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. How helpful is your manager in making you better at what you do?*
      1 2 3 4 5  
    Excellent   Poor


  1. In the past month, how many times have you had your Team Manager or QA Analyst sit with you at your desk through an entire call and help you?*
    0 times
    1 time
    2 times
    3 times
    4 or more times


  1. In the past month, how many times have you listened to one of your calls and been able to score the call as part of a QA coaching?*
    0 times
    1 time
    2 times
    3 times
    4 or more times


  1. How long have you been on your current team?*
    1-2 weeks
    2-3 weeks
    3-4 weeks
    Longer than 4 weeks


  1. Please give us your feedback on the new quality format.*




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