Service Level Change

We would appreciate your participation in this short 5 question survey regarding the Service Level change that was implemented on May 1st.


  1. The initial communication piece about the Service Level change was clear and concise in explaining our change in strategy.

      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Ongoing communications, both written and verbal, has been effective and has helped to keep me connected to this new effort.

      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Service Level change is a positive move forward as we strive for continued customer service excellence.

      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Service Level change resulted in more coaching time with my Team Leader.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. As always, we continue to encourage any further comments or suggestions around this initiative. Please feel free to include them here




  1. Thank you for your continued work and support!




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