Communicating with Difficult People Behavioral Survey - Nov 16 - Nick

Please take a few minutes to answer this questionnaire. Your responses are crucial for measuring the changes achieved by this training initiative and its impact on the performance of your tasks.


A red asterisk (*) indicates required questions.

  1. Choose your department
    *
    Operations
    Training and Development
    Quality Assurance
    Work Force, Special Projects, PIT, IT
    Human Resources, Recruitment, Finance


  1. What did you learn from attending the workshop/training?*


  1. Are you using the knowledge/skills learned from attending the workshop/training? *
    I am using it.
    I haven't had the time or opportunity to use it.
    I don't need to use this skill in my job.
    I am not using it.


  1. On what instances have you used the knowledge and skills learned from attending the workshop/training?*


  1. How often do you use the concepts you have learned in your current function?*
    Daily
    Weekly
    Monthly
    Annually
    I don't use it.


  1. If you are not using the knowledge/skills learned from training, what has kept you from applying it/them at work? (If you are using it, please choose N/A)*
    Too busy
    Lack of Management Support
    Other higher priorities
    Tried skills/techniques and didn't work
    Others
    N/A (I am using it.)


  1. On a scale of 1-5 (where 5 is the highest), how effective was the training/workshop you attended in improving your skills in communicating with difficult people?*
    1
    2
    3
    4
    5




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