Countrywide NSB User Database - Phase 2 (All Staff)

As part of the ongoing IT Transformation Programme, new computers are being rolled-out across the Countrywide estate.

The accuracy of the information returned by yourselves is a key factor in ensuring that the desktop transformation is completed correctly for each individual. If you provide us with incorrect or missing information, there may be a financial charge to your Branch.

If this questionnaire does not cater for your particular circumstances, please contact the Transformation Team for further guidance.

Name


A red asterisk (*) indicates required questions.


  1. Branch eg Coventry.*


  1. Brand eg Dixons.*


  1. Your job title.*


  1. Business Division you work for.*
    Estate Agents
    Residential Lettings
    Financial Services
    Surveying Services
    Estate Management
    Other (we will contact you for more info)


  1. Which department do you work in?*
    Sales Dept
    Finance Dept
    Lettings Dept
    Property Management Dept
    Sales Progression Dept
    Land & New Homes Dept
    Executive Sales Dept
    Head Office Dept
    Regional Office Dept
    Other (we will contact you for more info)


  1. Do you ever work out of another branch?*
    Yes
    No


  1. Please tell us what computing device/s you use, if you use more than one type, please select all that are appropriate. *
    Desktop (PC/Computer)
    Laptop
    Wyse Terminal/Thin Client
    Tablet (Launchpad)
    Other (we will contact you for more info)


  1. Which is your primary device?*
    Desktop (PC/Computer)
    Laptop
    Wyse Terminal/Thin Client
    Tablet (Launchpad)
    Other (we will contact you for more info)


  1. Please tell us what E-Mail program you use? To identify this refer to the icons in Step 1 in the KM1a E-mail message you received containing this questionnaire's link.*
    Office Outlook
    Outlook Express
    Outlook Web App or Web Access
    Other (we will contact you for more info)


  1. If you answered “Office Outlook” for Q9 we need to know your E-Mail Type, please refer to the guidance notes in the minimised window (as per Step 1 in the KM1a E-Mail you received) and select one or more of the following options. If you did not answer "Office Outlook" or answered "Other" for Q9 please select N/A.*
    POP/SMTP
    Exchange
    Other (we will contact you for more info)
    N/A


  1. If you answered “Office Outlook” for Q9 we need to know what E-Mail SERVER you use, please refer to the guidance notes in the minimised window (as per Step 1 in the KM1a E-Mail you received). If you did not answer "Office Outlook", "Outlook Expresss" or answered "Other" for Q9 please enter N/A*


  1. Please tell us your E-Mail user name. Please refer to the guidance notes in the minimised window (as per Step 1 in the KM1a E-Mail you received).*


  1. What is your E-Mail address?*


  1. If you answered "Outlook Web App or Access" for Q9, we need to know what E-Mail Server/Domain you use. Please refer to the guidance notes in the minimised window (as per Step 1 in the KM1a E-Mail you received). However, if you normally login without specifying a Domain, please enter N/A.

    if you did not answer "Outlook Web App or Access" please enter N/A.*
    POP/SMTP
    N/A


  1. SHARED MAILBOXES & CALENDARS: Do you have administrative access to anybody else's mailbox or calendar? If so please list by name and email address. We will contact you for further information.

    If you don't have this access please answer N/A*


  1. If you access your work E-Mails from a company BlackBerry, please tell us your phone number. If not, enter N/A.
    Note: None company issued devices eg iPhones, Android etc are not supported.
    *


  1. SHARED DRIVES: Do you currently access or save to any shared drives? Please tell us the all the drive names eg S:\ T:\
    PLEASE CALL 11008 IF YOU ARE UNSURE IF YOU USE SHARED DRIVES
    If you don't use Shared drives please answer N/A.*


  1. Do you currently have any accessibility equipment e.g. special software, keyboard, display, mice, screen colour/resolution, etc, if so please list? If not please enter N/A.*


  1. This rollout is delivering the following standard set of software:

    Internet Explorer v9, MS Office 2010 (Including Outlook), Windows Media Player, Adobe (pdf) Reader, Glance and Webex.

    In addition: EA users will get Reapit for the local instance, Postcode Anywhere, Photo and Dictation Upload and access to CAFS and Weekly MI

    FS Users (Mortgage Consultants) get POS as well as Reapit

    CRL users get Propco and Photo upload

    Do you use any other applications not listed above? Yes or No? If Yes, please provide details and version numbers and we will contact you for further information. If No, please answer N/A.
    *


  1. Please provide any further information you think we need to know regarding your transformation. *


  1. If you are unsure of any responses, please call the Transformation Team for clarification (01908 961008/961070).

    FOR INFORMATION ONLY
    Once you click "Submit" at the bottom of the Questionnaire, please wait for confirmation before closing the window to avoid losing your entries! Thank you for taking the time to complete this Questionnaire, we will contact you for clarification if needed.




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