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Survey Form for SME Veronica Dulig
Please rate your scores from 1-5. 1 - lowest 5 - highest
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- Did the SME make it easy for you to understand the resolution that they are suggesting?
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- Did the SME stay focused on you or your team?
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- Was the SME able to encourage learning and resourcefulness?
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- Was the SME patient in answering your questions?
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- Did the SME encourage participation and Q&A during her meetings or sessions?
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- Please rate the product knowledge of your SME.
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- Please rate the "people-skills" of your SME
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- Please rate how hands-on your SMEs are in terms of your stats (CSAT, DSAT. Backlog, AHT)
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- Please rate the "multitasking skills" of your SME
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- Do you still prefer your current SME to be your future SME?
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- Name some things which needs improvement.
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- Name some things which needs to continue.
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