TOPS Management Training Survey

Name (optional): 


  1. I found value in the Teleperformance Operational Process Standard Training by learning how better to do my job.
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. The presenters were professional, knew the subject matter well, and engaged in training the material effectively.
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. I felt enough time was spent on each subject.
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. I had enough time IN management training to practice all of the training topics.
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. Before attending the TOPS training, I was using the information taught (The Process).
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. Since the Training on June 28 - 29, I have been using the Process in everyday coaching at Teleperformance.
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. My management and my leadership (ACM's, CCM, and Directors) have followed up on the initial TOPS Training during everyday activities at work, i.e., in-shifts, pre-shifts, red-inking, DPA's, following up on shift gameplans, ELP's, etc.
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. The TOPS Training was well worth the time I spent away from the production floor and my team.
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. What things did you enjoy about the Teleperformance Management Training?


  1. What would you change about the Teleperformance Management Training?


  1. Who were some of the best presenters that added value and covered their topics effectively?


  1. What areas of training do you feel you need more assistance on?


  1. In what areas of your daily work do you feel you need more personal improvement on?


  1. What topics not covered in this training would you like to see additional training on?


  1. How often would you like to see TOPS training occur from a continuing education standpoint?




Templates provided by QUIA.COM.