Department of Education Training Survey

Your feedback is important to us and is used to revise our programs to provide a positive experience for our trainees. Please take a few moments to answer the questions below. Your name is optional and not required, so you may use something like ED Collector to sign in. Use the dropdown to enter your feedback either you agree disagree or are neutral on the topic.
View results without submitting

Name (optional): 


A red asterisk (*) indicates required questions.

  1. Were the training goals clearly defined at the beginning of each day.   *


  1. Were the training reference materials easy to locate on the share drive   *


  1. Based on your training, how confident are you applying the skills you learned related to Loan Rehabilitation 15%  *


  1. Based on your training, how confident are you applying the skills you learned related to Loan Rehabilitation FIS  *


  1. Based on your new hire training, how confident are you applying the skills you learned related to Administrative Wage Garnishment (AWG)  *


  1. Based on your training, how confident are you applying the skills you learned related to Treasury Offset Process (TOP)  *


  1. Did you feel that material delivered was organized and easy to follow   *


  1. Do you feel confident applying FDCPA principles when speaking with borrowers  *


  1. Do you feel confident in your abilities navigating Latitude   *


  1. Do you feel the training segment presented by the Operations Manager prior to transitioning to the collection floor to be helpful.   *


  1. Was the Trainer enthusiastic and adequately prepared for each day   *


  1. Were the exercises, role plays and case studies used to practice the skills learned valuable   *


  1. Was the amount of time spent on each topic sufficient   *


  1. Was participation and interaction encouraged   *


  1. Did the trainer demonstrate a thorough grasp of the subject matter  *


  1. Were the topics covered in class interesting and relevant to your new position   *


  1. What components of your training did you like and find most useful *


  1. What would you recommend changing about the training program *


  1. What surprised you most about your first 30 days on the collection floor *


  1. Now that you have completed your new employee training, what refresher or additional topics would you like to see offered*




Templates provided by QUIA.COM.