Help Line Reports

Name


  1. Would you like the Help Line Report?
    Yes
    No


  1. If yes, how often?
    Monthly
    Quarterly


  1. What would you like to see on the report? (Please select all you would like to see)
    Name
    Location
    Position
    Team Leader
    How long with the company
    Number of Help Line calls
    Number of Help Line calls when NOT on a call
    Average Help Line calls per month overall
    Are they an in-house associate or teleworker
    Percentage of team over the average per month
    Total calls taken
    Percentage of total calls taken that go to the Help Line


  1. Any additional items you would like addressed?




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