NHT Feedback Form - Soft Skills Essentials Training_Batch 379
Soft Skills Essentials Training_Batch 379
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Curriculum had well defined Learning objectives
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Learning Objectives met
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Did you get to listen to latest calls from your process
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Did you practice most frequently used words, statements & sentences
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Did you get the opportunity to participate in the mock calls
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Comfortable with the Call flow process
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I will use the information taught in this course on the job
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Knowledgeable / Approachable
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A good communicator
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Encouraged questions
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Answered questions
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In control of the classroom
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Helped me in role plays / mock calls
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Prepared to teach me
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