| A | B |
|---|
| Benchmark | A point of reference for making measurements or judgments |
| Constraints | Restrictions or guidelines |
| Contribution | To supply a significant part |
| Gender-Bias | A settled or prejudicial outlook towards males or females |
| Innovation | The introduction of something new; a new idea, method, or device |
| Interactive | Mutual or reciprocal communication between people and/or systems |
| Interpersonal Skills | Those skills which enable an individual to work with others in a pleasant and productive manner |
| Racial-Bias | A settled or prejudicial outlook toward various races |
| Solution | A satisfactory or possibly satisfactory answer to a problem |
| Stereotyping | Something conforming to a fixed or general pattern |
| Systematic | Marked by thoroughness and regularity, also methodical in procedure or plan |
| TQM | Total Quality Management |
| Working Relationship | A mutually satisfying and productive ongoing interaction |
