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Marketing

Chapter 8

AB
MarketingThe process of developing, promoting, and distributing products to satisfy customers' needs and wants.
Short Def. of MarketingThe promotion of goods, services, and ideas.
The Main Goal of MarketingTo get customers the products or services they want at an affordable price.
The Main Goal of MarketingBusinesses to sell their products and services at a price that they can earn a profit.
MarketersThe people and businesses who complete marketing activities.
MarketersUse research to determine the wants and needs of customers.
Demographic SegmentationDivides the market into groups based on family size, gender, age, race ,religion, education, or occupation.
Demographic SegmentationMost popular basis for segmenting customer groups.
Demographic SegmentationThis information is the easiest and least expensive to retrieve.
Psychographic SegmentationDivides the market into groups based on values, social beliefs, lifestyle, or personality characteristics.
Psychographic SegmentationMarketers focus on this type of segmentation.
Geographic SegmentationDivides the market into different geographic units such as nations, regions, states, cities or neighborhoods.
A step in the Marketing StrategyIdentify a target market.
A step in the Marketing StrategyIdentify a marketing mix.
Marketing MixCombination of elements designed to meet the needs of a target market.
Marketing MixAlso known as the 4 P's of Marketing.
A Marketing StrategyA 2 step process for successfully planning and marketing products and services.
Target MarketA group of individuals or businesses that have similar product needs.
Target MarketAudiences are targeted based on the following: demographic, geographic, and psychographic.
Maturity StageConsumers have a hard time identifying diffeernces between brands.
MaturityThe product has many competing brands with very similar features.
Growth StageWhen several brands of the same new product are available.
GrowthWhen competitors see the success of a product, they tend to want to get into the market.
IntroductionThe costs of a new product at this stage are high.
IntroductionA brand new product enters the market.
Product Life CycleIntroduction, Growth, Maturity, Decline
Product Life CycleThe stages of sales and profit performance through which all brands of a product progress.
Brand NameA name, symbol, word, or design that identifies a product, service, or company.
The 4 P's of MarketingProduct, Price, Promotion, Place
ProductAnything offered to the target market to satisfy their needs, including both products and services.
ProductSatisfies the public needs or wants.
ProductTHe marketing element that most businesses consider first when planning a marketing strategy.
DeclineWhen a new product is introduced that is much better or easier to use, and customers switch from the old product to the new one.
PlaceAlso known as distribution.
PlaceIncludes the locations where products are sold and the ways they are made available to customers.
PlaceFew products are sold directly from the producer to the consumer.
Rate of MarkupBusinesses decide how much to add to the cost of producting a product, before selling to the consumer.
Channel of DistributionThe path a product travels from producer to consumer.
Direct Channel of DistributionThe process through which goods are bought by the consumer directly from the producer.
Indirect Channel of DistributionTHe process in which goods move through one or more middle firms between the producer and the consumer. Many other businesses are needed to complete the process.
WholesalerMiddle firm taht assists with distribution activities.
RetailerA business firm that sells directly to consumers, collects the products of manufacturers, prices them, displays them, and makes it easy to buy.
PriceWhat customers pay for a product.
Better QualityA higher price may mean what?
Goal of PricingCover costs and generate a profit.
Goal of PricingPick a price consumers view as a good value.
Goal of PricingMake it a competitive price but be careful.
PromotionThe actual 'marketing' of a product or sevice. The way the image is portrayed.
PromotionPackaging, Advertising, Personal Selling, Sales Promotion
Sales PromotionCoupons, Discounts
Personal SellingDirect, personal communication between a salesperson and a customer to encourage the purchase of a product.

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