| A | B |
|---|
| next please,
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| hello can you please help me I need to pay a bill. |
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| Yes, what bill would you like to pay? |
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| My telephone bill. |
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| Does it have Post Bill Pay, as a payment option? |
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| I don't know. You see my reading in English is not very good yet. Could you show me where to look on the bill? |
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| Yes, show me the bill. I will point it out to you. |
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| Thank you. Here it is. |
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| See here it says Post Bill Pay. That means that you can pay this bill at any Post Office. You can look for this on other bills that you receive. |
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| Thank you. Can I pay this bill now? |
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| Certainly. |
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| Would you like to pay the full amount? |
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| No, I'm running short on money this week. I would like to pay only $50 today. I will pay the rest next week. |
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| That is fine. Cash or Card? |
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| I don't know how to use my card here. I will pay with cash. |
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| That is fine. But to save you going to the bank all the time, you could learn how to use your card to pay. |
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| Yes, that is a good idea. |
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| Here is the receipt and your bill. Before you leave, would you like to enter our monthly competition? |
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| Yes I would, but I cannot write very well. |
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| I can write the ticket for you if you like? |
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| Yes please. |
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| I need your first name, surname address and phone number. |
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| My name is Adriana Rodric |
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| Can you spell it for me? |
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| Yes. A d r i a n a R o d r i c. |
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| Your address? |
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| 17 Wilkinson St, Deer Park, 3023 |
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| Andd your phone number? |
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| 9322 4590 |
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| 9322 what is the rest? |
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| That's it, have nice day, and see you next time. |
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| Thank you. |
