| A | B |
|---|
| Launch Pad | Gets you started. |
| Customer Search | First and last name, zip, phone #. |
| Order Search | Search by order number. |
| UPWH | Upsell source code. |
| Preview | Overview of order. |
| Source | SKU |
| Item Number | Product code. |
| Apply | Moves you through each page. |
| Tab | Moves you field to field. |
| Out of Source | Source codes doesn't match item. |
| Ship Info | Has it been shipped yet? |
| Backordered | 2-3 week delivery. |
| New | Create a new issue, item entry, etc. |
| Credit Card Verification | Push this page to collect credit card # |
| Change Status | Cancel and order here. |
| Rebate Log | Rebate info. |
| RIR | Replacement Item Request |
| CAR | Credit Account Request |
| New (Payments Tab Page) | Enter a second credit card #. |
| Declined Card | Reason for suspending an order. |
