| A | B |
| Lessor | A person or group who grants a lease. At FDI, the lessor is generally the client. |
| SAS 70 | This acronym stands for Statement on Auditing Standard 70. |
| ELT (Clients) | Clients who use FDI for electronic title filing and maintenance. |
| ELT (Electronic Titles) | Titles that are stored electronically by the motor vehicle agencies. These titles are not stored in the vault. |
| ELT States | The eleven states that have the capability of storing titles electronically. |
| Loan | An amount of money used to pay for a vehicle that the customer will need to pay back with interest. |
| Lienholder (LH) | Another name for the lender who financed the vehicle. |
| Lease | A contract granting use of property (vehicle) during a specified period of time in exchange for payment. |
| Data Encryption | The process of scrambling data that is being transferred electronically. |
| File Transfer Protocol (FTP) | The protocol for exchanging files over the internet. |
| Account Receipt Process | An electronic notification FDI sends to the lender to let them know data has been received. |
| E-Title Receipt | An electronic notification FDI sends to the state agency to let them know data has been received. |
| DHL, FedEx, and UPS | Priority shipping companies used by some clients to send and receive packages quickly. At FDI, clients can choose their desired shipping vendor. |
| Priority Mail | Mail sent via USPS that is sent faster than standard mail. |
| FM 200 Gas Fire Suppression | The fire suppression system used in the title vault. This fire suppression method is waterless. |
| Refinance | To satisfy the terms of a debt by making another loan on new terms. |
| EOT | The last 6 months of a Honda lease. |
| Business Process Outsource (BPO) | Clients who use FDI to handle their entire vehicle title administration. FDI stores and maintains all activities associated with ownership of a title. |
| Title Maintenance | Changes made to a title that do not include changes to the lienholder. Examples include changing the registered owner’s name, moving the title from one state to another, etc. |
| Released | A title is ______ when an agent completes a request to transfer possession of the title to someone else. |