| A | B |
|---|
| Conflict | A clash between hostile or opposing elements, ideas or forces. |
| Conflict Resolution | A problem-solving strategy for settling disputes. |
| Defensiveness | Putting up an emotional guard against negative opinion. |
| Etiquette | Having good manners in your dealing with people. |
| Ethics | The principles of conduct that govern a group or society. |
| Integrity | Following a strict code of conduct or standard of values. |
| Interpersonal Skills | Skills that promote relationships with other people. |
| Leadership | Inspiring and influencing others. |
| Compromise | Something that combines qualities or elements of different things; to give up something to reach a decision. |
| Consequences | Something that logically or naturally follows from a action or condition; the relation of a result to its cause. |
| Culture | Customary beliefs, social forms, and material traits of a racial, religious, or social group. |
| Decision | A choice or judgment; helps to meet goals; the question that needs to be answered in the decision making process. |
| Decision Making Process | The process of choosing between two or more alternatives or options; most logical way to make a decision. |
| Decision Making Style | The typical manner in which a person makes a decision. |
| Environment | The circumstances, objects, or conditions by which one is surrounded. |
