| A | B |
| Cadre | Dealership Business Operating System |
| Platinum For Windows | General Ledger Accounting software |
| FRX | Financial Reporting Tool |
| Paybase | Check processing and 1099 Software |
| Fonview | Sprint phone call billing tool |
| First Manager | Bank One's tool for Stop payments |
| Pervasive SQL 7 | Btrieve database management tool |
| Missing I or C | Common Tax Extract error message |
| OFSI server error | Common error in FRX requiring re-install |
| Day + 5 | Critical day that owned dealers financials are due |
| 600KB | Minimum required conventional memory for Cadre |
| PAS | Platinum Application Server |
| IPX/SPX | Required protocol for running Cadre |
| DOS batch files | Method of automating the transfer of files to and from the dealerships |
| Cadre company number | Important 2 digit code for identifying the dealership |
| 3321 | Diane's phone line for help with Dealer Services calls |
| 3658 | Number to call for help with a Cadre issue at a DEALERSHIP |
| Taxdates.bak file not found | Common Tax Extract error |