| A | B |
| Telephone Service | To make an appointment with your customer. |
| Telefax Service or Facsimile Service | To send an urgent document to a customer. |
| Telex Service | This service provides a quick means of direct communication in printed form between teleprinters making use of telephone line. |
| Electronic Mail | To send or receive messages through the use of computer. |
| Teleview | It is a two way communication system which makes use of a computer, modem and a telephone lines. The user can gain access to a range of information and services like world and business news, travel guides, entertainment and sports updates. |
| Public Address (PA) System | This system uses loudspeakers which are connected to a microphone. |
| Radio Paging Service | To contact people who is not always in the office. |
| Telelift | To sent document from one location to another within the building. |
| Intercom | To communicate to someone in another room without having to leave one’s seat |
| Walkie-Talkie | This is a small radio which is usually used by security personnel to communicate with each other . It allows two-way communication.A small radio which is usually used by security personnel to have a two-way communicate with each other. |
| Audio-video conferencing | To hold meeting with people overseas without having to leave our office. |