| A | B |
| bonus | extra money you receive |
| negotiate | bargain |
| direct sale | sell to a customer not through a store |
| consumer | customer |
| commission | a percentage of the sale |
| persistent | not giving up |
| persuade | convince someone to do something |
| retail | sell in a store |
| telemarketing | sell on the telephone |
| real estate | property |
| home health care worker | a person who works in the home of a sick or elderly person |
| dental hygienist | a person who works for a dentist and cleans people's teeth |
| orderly | a person who works in a hospital -pushes people in wheelchairs to their rooms, to therapy and to tests |
| mental health worker | works with people who have psychiatric problems |
| application | a paper you fill out when you apply for a job |
| flexible | easily changed |
| values | what is important to you |
| baby boom | a time when a lot of babies are born |
| demographics | facts about a group of people |
| services | work done for you |
| trend | a pattern or direction |
| aptitude | a natural ability to learn or do something |
| technician | a person who builds, maintains, or repairs something |