| A | B |
| Address Book | Part of a user’s E-mail account that allows storage of E-mail addresses. |
| Attachment | A file that is attached and sent with an E-mail message. |
| Block Style | A letter style in which the date is keyed at the left hand margin. |
| Data Source | A database with recepient information such as names and addresses. |
| Desktop Publishing | A program used to create professional publications. |
| E-mail | Means of communicating electronically via the Internet. |
| Graphics | Images that enhance a document or publication. |
| Horizontally Centered | Equal white space on left and right margins. |
| Business Letter | A type of correspondence sent from one business to another. |
| Mailing labels | Address labels that are attached to an envelope. |
| Mail merge | process that combines a word processing document with a data source. |
| Main document | Contains special mail merge fields that act as placeholders for the recipient’s name and address. |
| Memorandum | An informal type of correspondence sent within a business. |
| Mixed Punctuation | A colon after the salutation and a comma after the complimentary close. |
| Modified Block Style | A letter style in which the date and closure are keyed at center point (usually 6 tabs over). |
| One-page flyer | A document that informs the public about local happenings or events. |
| Open Punctuation | No punctuation after salutation or complimentary close. |
| Reference Initials | Initials of the typist |
| Vertically Centered | Equal white space on the top and bottom margins. |