| A | B |
|---|
| Outlook | A Microsoft product that functions as a personal organizer with email, a calendar, an address book, and other functions |
| unzip | a process of opening a file that requires using an unzip program such as WinZip |
| query | a selection of database information based upon a predetermined criteria |
| word processing | a software application that allows the user to key text and then manipulate it |
| Quicken | a software application that allows the user to track expenses and income, much like a checkbook |
| voice recognition | a software package that can convert digital sound into text, much like OCR software converts scanned documents into text |
| ASCII | a standard means of transferring text from one user to another without having to be concerned about software compatibility |
| MOUS | a test designed to evaluate a user's ability to create documents with Microsoft Office. |
| ASCII | Amecian Standard Code for Information Interchange |
| WYSIWYC | an acronym meaning that what appears on the screeen is what will be printed |
