| A | B |
| agape | one of six styles of loving. selfess and focused on the other's happiness. |
| interview | a communication transaction that emphasizes questions and answers. |
| intrapersonal communication | communication with ourselves, or self talk |
| kinesics | body position and body motions including those of the face |
| mass communication | all media that address mass audiences |
| mean world syndrome | belief that the world is dangerous and full of mean people |
| meaning | the significande we bestow on a phenomeon what is signifies to us |
| policy | formal statement of practice that reflects and upholds organization and /or actions |
| scripts | one of four cognitive schemata. expected or appropriate sequences of action in particular settings |
| ludus | one of six styles of love. love is playful and sometimes manipulative |
| mania | one of six styles of love. is obessive style of loving that often reflects personal insecurity |
| overt conflict | conflict that is expressed directly and in a straightfoward manner. |
| pragma | one of six styles of loving. love is based on practial consideration and criteria for attachment. |
| prototypes | knowledge structures that define the clearest or most repesentative examples of some category. |
| power | the ability to influence others. this a feature of small group that affects participation |