| A | B |
|---|
| passive listening | a listening role in which the listener does not share in the responsibility, nor involve himself in the communication process |
| active listening | a listening role in which the listener participates and shares in the communication process by guiding the speaker toward common interests |
| listening spare time | thinking time created by the ability to listen faster than people can speak |
| appreciative listening | a listening style used to enjoy and savor pleasurable sounds such as music or nature |
| discriminative listening | a listening style used to single out one particular sound from a noisy environment |
| empathic listening | a style of listening encouraging people to talk freely without fear of emarrassment |
| critical listening | a style of listening used to evaluate and analyze a message for logic and value |
| filter | to use emotional barriers based on background and personality to absorb information selectively |
| testimonial | a celebrity or expert endorsement of a message |
| false comparison | a comparison of unlike things |
| jump on the bandwagon | persuasive techniquebased on the need to conforn |
| stack the deck | to present unbalanced evidence that only presents one side |
| name calling | to give someone a negative label without any evidence |
| paraphrase | to repeat in one's own words |
| summarize | to cover th emain points in a compact manner without wasted words |
| excursion | digression (the act of turning aside from the main subject of attention); a pleasure trip |
| disintegration | the act of breaking apart or decompositing; loss of unity |
| sounding board | a person or group on whom one tries out an idea or opinion as a means of evaluating it |
| vulnerable | susceptible; having little resistance to; open to attack or damage |
| gluttony | excess in eating or drinking |
| avarice | excessive desire for wealth or gain; greediness |
| sloth | laziness |
| peripheral | outside our direct field of vision and hearing; the outward bounds: border area |
| bias | an often prejudiced outlook |
| rhetorical | relating to or concerned with the art of speaking and writing effectively |
| propaganda | material designed to distort the truth or deceive the audience |
| retention | an ability to retain (or remember) things in mind that makes recall and recognition possible |
| acronym | a word formed from the initial letter of each of the major parts of a compound term |
