| A | B |
|---|
| ethics | a person's sense of right and wrong |
| communication | the process of sending and receiving messages |
| sender | a person who transmits a message |
| message | that which is sent or said |
| receiver | a person who intercepts a message then decodes it |
| feedback | a reaction that the receiver gives to a message offered by the sender |
| communication barrier | an obstacle that gets in the way of effective communication |
| written communication | communication that must be read |
| oral communication | communication that is primarily spoken |
| nonverbal communication | facial expressions or body movements used express attitudes or moods about a person, situation, or idea |
| symbol | anything that stands for an idea and is used for communication |
| intrapersonal commnication | an inner dialogue conducted with oneself to assess one's thoughts, feelings, or reactions |
| oratory/rhetoric | the art or study of public speaking |
| orator | a person who delivers oratory and uses words effectively |
| logical appeal | the use of sequence, analysis, organization, and evidence to prove a point and persuade |
| ethical appeal | a persuasive quality based on the speaker's natural honesty, sincerity, and commitment to what it's right and good |
| dialogue | conversations between actions, two persons, or groups |
| motivations | an inner drive, need or impulse that causes a person to act |
| stereotyping | labeling every person in a group based on a preconceived idea as to what that group represents |
| interpersonal communication | communication that takes place any time messages are transmitted between two or more people |
| emotional appeal | a persuasive technique a speaker uses issues and values such as patriotism, family, and honor to win the audience's favor |
| responsible | answerable and accountable for one's actions |
| epitomize | to serve as the typical or ideal example of |
| credibility | a person's ability to inspire belief |
| mesmerized | hypnotized, held spellbound, or fascinated |
| flippant | lacking proper respect or seriousness |
| reciprocal | a mutual corresponding or communicating |
