| A | B |
| FAA | A department of a federal agency responsible for passenger safety, licensing pilots and certifying aircraft |
| A contract between the carrier(s) and the passenger | A standard airline ticket is: |
| Each Sunday at midnight | The ARC wekly report starts on: |
| U. S. Government | Proceeds from a flight segment tax (ZP) go to: |
| Excursion Fare | The least expensive airfare is known as: |
| Are frequently available from mail order catalogs, discount coupon books or given away by furniture stores, automobile dealerships, etc. | Fees charged by aa travel agency in addition to any commissions received |
| Fees charged by a travel agency in addition to any commissions received | Service Fees are best described as: |
| Cod-share partners | Delta Airlines allows Atlantic Southeast Airlines to use their airline designation code of DL on some flights. |
| Electronic Ticket | When an airline ticket is issued in an airline's database rather than on paper, it is called a(n): |
| Hub City | The city through which an airline routes the majority of its traffic is known as: |
| Departure from an airport | A PFC is charged for a(n): |
| ARC Industry Agent's Handbook | To check procedures and regulations governing electronic ticketing, travel agents should refer to the: |
| Capacity controlled | A method of limiting the number of seats available for a given fare is known as: |
| On-line connection | A flight in which passengers change equipment but stay on the same carrier in a connecting city is called a(n): |
| Open Jaw | If a traveler flies from San Antonio to Boston via Dallas and returns from Philadelphia to San Antonio via Houston, the routing is called: |
| Southwest | WN DAL |
| Delta | DL ATL |
| United | UA ORD |
| Continental | CO IAH |
| America West | HP PHX |
| Boston | BOS |
| Chicago O'Hare | ORD |
| Houston Intercontinental | IAH |
| Las Vegas | LAS |
| New York Kennedy | JFK |