| A | B |
| role overload | strain associated with having two conflicting roles or statuses |
| inter-role conflict | a situation in which a person has too many roles |
| role captivity | person feels trapped in a status |
| role restructuring | situation in which a person changes relationships within roles |
| social capital | social investments of individuals in society in terms of their membership in formal and informal groups, networks and institutions |
| microenvironment | relations at home and work |
| social structure | network of interrelated statuses and roles that guide human interaction |
| roles | the rights and obligations expected of someone occupying a particular status |
| status | the position you hold in a group |
| ascribed statuses | positions over which you have little control |
| master status | identity; consuming status |
| achieved statuses | statuses you achieve through your personal efforts |
| forma groups | Groups with clearly defined structure, goals and activitie |
| secondary groups | Groups in which the interactions are casual, temporary and impersonal |
| social institutions | All of the groups who serve a similar purpose and who are organized to meet one or more of the basic needs of society |
| informal group | group with no official structure or established rules of conduct |
| primary group | group characterized by lasting relationships and interaction on a personal and intimate level |
| societies | The largest and most complex groups that sociologists study |