| A | B |
|---|
| boarding | providing basic care fro an animal on a short term basis for a fee |
| communication | the exchange of thoughts, ideas, and feelings to create understanding with others |
| empathy | understanding and identifying with a person's situation and feelings |
| euthanasia | the act of inducing death quickly and painlessly |
| grieving | the process of feeling sorrow over a loss |
| inventory | a collection, often in catalog form, of the total supplies and equipment needed for the immediate and long term operations of a hospital |
| non verbal communication | the unspoken elements of communication such as facial expression, posture, vocal qualities, and spatial cues |
| sympathy | the feeling or expression of pity of sorrow for the distress of another |
| verbal communication | the use of words to express ideas and feelings towards others |
