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Consumers 1

Chapter 1 of "Concepts in Commerce" by Chapman, Freak and Ross, NSW, Australia.

There are 23 pairs, so keep clicking the "New Game" button till you know them all.

AB
A consumer issomeone who purchases goods and services to satisfy needs and wants.
A need issomething that we have to have to survive.
Needs are things likefood, shelter, water, clothes.
A want is often called aluxury.
Wants are notnecessary for survival.
Wants are things likea trip overseas, a computer, a car, a TV.
Eight factors influencing wants are:age, fashion, advertising, income, culture, environment, values and attitudes.
We satisfy our needs and wantsby buying goods and services.
Goodsare tangible. You can touch and see them.
Goods are thingslike books, pens, chicken, bus tickets, apples.
There are two types of goods,durable and non-durable.
Durable goods lastquite a long time, a few years usually.
Non-durable goods lasta short time, only days or even hours.
Examples of durable goods:car, television, radio, furniture, computer.
Examples of non-durable goods:toothpaste, hamburger, chicken sandwich.
Servicesare intangible. You can't see or touch them buy they are provided by other people.
Examples of services:visiting the dentist, eating at a restaurant, getting a haircut.
Collective goods and servicesare mostly provided by governments for everyone to use.
Examples of collective goods:parks, bridges, schools, hospitals, police.
Collective goods usuallybelong to everyone because our taxes paid for them.
Taxis what the government takes from our income or when we buy goods and services.
The government uses our taxesto provide community services.
In our society, a mobile phone for a plumberwould be a need.


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