| A | B |
|---|
| cannot say hotel has a pool if it does not | Trade Description Act |
| You cannot come in door not wide enough | Disability Discrimination Act |
| Flight & Car hire on a fly drive holidays | EU Package Travel regs |
| Flight delay of 3 hours | EU Air passenger rights |
| Not for singles as based on 2 people sharing | Consumer Protection Act |
| Travel Agent = Retailer | EU Package Travel regs |
| Tour op = Tour Organiser | EU Package Travel regs |
| You must complain within 24 hours of returning from hol | Fair Trading Act |
| Paasport & visa Information must be provided | EU Package Travel regs |
| Dogs can run wild and camping is okay wherever you like | Access to the Countryside Act |
| Excursionist | Day tripper |
| Tourist | Over 24 hours with the intention of returning |
| Domestic | Within the clients own country |
| Inbound | Visiting the UK from Overseas |
| Outbound | Leaving the UK to visit overseas |
| Reasons for tourism | Health, Educaiton, Religion, VFR etc |
| Multiple | Nationwide - on every city's High Street |
| Known in a regional | Miniple Agency |
| Business Agency | Specialising for the business traveller |
| Leisure Agency | Booking for holidays, relaxation & fun. |
