| A | B |
| subordinate | an employee working at a junior level to another employee |
| hierarchy | an established structure in which people work in a business so as to achieve the objectives |
| span of control | The number of people that one person directly supervises |
| flat organisation | An organisation with few layer between the top and the bottom |
| tall structure | A highly structure pattern of employees involving a number of layers of command |
| organisation chart | A diagram showing the roles and responsibilities within a business |
| organisational level | Jobs involving similar levels of power and authority |
| chain of command | Levels through which a message or order has to pass before it can be carried out. |