| A | B |
|---|
| relationships | Connections with other people |
| mutuality | When both people contribute to the feelings and actions that support a relationship |
| trust | A belief that other people will not reject, betray or hurt you |
| self-disclosure | Telling about yourself |
| rapport | A feeling of ease and harmony with another person |
| empathy | The ability to put yourself in another person's situation |
| exploitation | Using another person unfairly for personal benefit |
| role | A pattern of behavior associated with a person's position in society |
| role models | People who shape your thinking and from whom you learn appropriate behavior |
| role expectation | Anticipated behavior |
| stereotype | Standardized idea about the qualities or behavior of a particilar group of people |
| role conflict | A disagreement over role expectation |
| communication | The process of creating and sending messages and of receiving and evaluating message from others |
| verbal communication | Spoken words |
| nonverbal communication | Sending messages to others without words |
| passive listening | Responses that invite the speaker to share feelings and ideas |
| active listening | Participating in the message exchange and understanding what the speaker is feeling and what the messsage really means |
| assertive | Communicating ideas and feelings firmly and positively |
| feedback | A response to a message, indicating that the message was understood correctly |
| sibling | Brothers and sisters |
| environment | The experiences a child has that shape development |
| given role | A role the is automatically acquired at birth |
| chosen role | The role that is deliberately selected |
