| A | B |
| Personel Hygiene | daily maintenance of cleanliness |
| When you talk style | look the style |
| When talking nail services | have manicured nails |
| When you look great | Clients assume they will look great |
| If you smoke | DO NOT during work hours |
| Appearence is just as important | as technical knowledge |
| Clothes should not only be free of dirt but | free of stains |
| Your Professional Image | promotes your career |
| Make-up helps | accentuate your best features |
| Physical Presentation conveys | an image of confidence |
| Ergonomics is | the study of how a workplace is best designed for comfort, safety, efficientcy & productivity |
| Stress is | inability to cop with tension caused by a situation |