| A | B |
| PEND A RECORD | F5 |
| PEND AND CREATE A NEW RECORD | SHIFT + F5 |
| SAVE AND ROUTE TO ANOTHER USER | SHIFT + F8 |
| CREATE A DUPLICATE | F8 |
| MOVE SELECTED LINE ITEM | CTRL + M |
| OPEN CLAIMS INQUIRY | F9 |
| ALT F | FILE MENU |
| ALT F +9 | OPEN QUICK INQUIRY |
| CREATE A NEW FILE | CTRL + N |
| F1 | DISPLAY 'HELP' SCREEN |
| CTRL + O | OPEN AN EXISTING FILE |
| CTRL + S | SAVE A FILE |
| COPY A 'HELP' SCREEN TO CLIPBOARD | ALT + PRINT SCREEN |
| CTRL + F6 | SWITCH BETWEEN APPLICATIONS |
| F11 | SWITCH TO PRODUCT NAVIGATION SCREEN |
| F12 | MOVE TO THE SECTIONS BOX |
| SHIFT F12 | MOVE TO THE TRANSFER BOX |
| CLOSE AN APPLICATION | CTRL + F4 |
| QUIT FACETS | ALT + F4 |
| F3 | PROCESS A CLAIM |
| F4 | ACCEPT RECORD & LEAVE OPEN |
| MOVE TO NEXT DROPDOWN BOX | CTRL + ENTER |
| OPEN A DROP DOWN BOX | ALT + UP OR DOWN ARROW |