| A | B |
| Portrait | The correct orientation for a Letter |
| Landscape | The correct orientation for a business Card |
| Times New Roman | Font |
| Microsoft Word | Suitable for producing a letter |
| Microsoft Excel | Suitable for producing a spreadsheet |
| Microsoft Publisher | Suitable for producing a Flyer |
| A5 | The correct size for a Flyer |
| To focus the attention of the reader | Border |
| To make our work more attractive | Graphics |
| Recipients Address | The person recieving a letter |
| Dear Sir/Madam | A suitable greeting on a business letter |
| Dear Mr Jackson | A suityable greeeting when we know the person |
| Yours Faithfully | How we end a proffessional letter |
| Yours Sincerely | How we end a letter to someone we know |