| A | B |
| personnel planning | personnel needs |
| risky interview questions | unethical interview questions |
| new procedures | when to provide training |
| downsizing | a decrease in sales |
| interviewer | who conducts the interview |
| job specification | individual qualifiactions for a job |
| saves and cost efficient | advantage of outsourcing |
| vestibule training | training using same equipment |
| promotion | advancing a employee |
| apprenticeship | name for on-the-job training |
| new technology | indicate a need for training |
| commissions | financial incentive |
| downzing | potential need to fix problems |
| no fault | termination that include severance pay |