| A | B |
|---|
| Bibliography | an alphabetical list of sources of information |
| Block Style | all lines of the letter are aligned with the left margin |
| Body | the message of the letter or memo |
| Business Letter | sent from one company or organization to another |
| Carpal Tunnel Syndrome | the entrapment of the medium nerve in the carpal tunnel |
| Complimentary Close | the farewell of the letter |
| Copy Notation | indicates copies of letter was sent to the person(s) listed |
| Dateline | the date that the letter was created |
| DeQuervain’s Disease | an overuse injury of the thumb extensor tendons |
| Double Spacing | manually press the enter key two times and a blank line would be between each keyed line |
| Enclosure | indicates that an item(s) is included with the letter |
| Envelope | paper covering for a letter to be sent through the mail |
| Guide Words | a heading typed at the beginning of a memorandum |
| Gross Words A Minute | the number of keystrokes a typist can make in a timed period |
| Home Row Keys | A, S, D, F, J, K, L, and semi-colon |
| Inside Address | name and address of the person or company receiving the letter |
| Keyboarding | the ability to enter text by using the correct fingers without looking at the keys |
| Left bound Report | reports that are bound or stapled on the left side |
| Letterhead | stationary that contains a company’s name, address, phone/fax number and email address |
| Line Spacing | the vertical spacing between lines of text |
| Memorandum | a form of written correspondence within the same company |
| Outline | a supporting document in a report |
| Paper Size | 8 ½ x 11 inches |
| Personal Business Letter | from an individual to a business or organization |
| Proofreader Marks | marks that are used to correct a copy |
| Proofreading | the process of comparing a copy on screen or paper to the original copy and marking errors for correction |
| Quadruple Spacing | manually press the enter key four times and three blank lines would be between each keyed line |
| QWERTY Keyboard | the most common keyboard arrangement |
| Reference Initials | initials of the person that typed the letter or memo |
| Repetitive Stress Injury | occurs when someone performs a task repeatedly causing the build up of irritating waste products in the muscles |
| Return Address | the sender’s address |
| Salutation | the greeting of the letter |
| Signature Line | the name of the person sending the letter |
| Single Spacing | manually press the enter key one time and no blank lines are between each keyed line |
| Technique | the form and keying style that a typist uses while operating the keyboard |
| Title Page | the first page that usually includes the title, the writer’s name, date, the course, and teacher’s name |
| Triple Spacing | manually press the enter key three times and two blank lines would be between each keyed line |
| Unbound Report | short reports that are prepared without binders or covers |
