| A | B |
| Technique | The form and keying style that a typist uses while operating the keyboard |
| Touch-method | To key by touch rather than by the hunt-and-peck method |
| Posture | The way the typist sits; the way the typist’s arms, wrists, fingers, legs and feet are placed |
| Work area | Arrangement of the keyboard, copy, mouse, and other materials on the desk |
| Alphabetic keys | Letter keys on the keyboard |
| Enter/return | Used to move the cursor down a line |
| GWAM | The number of keystrokes a typist can make in a timed period |
| QWERTY keyboard | The most commonly used keyboard arrangement |
| Space bar | Used to insert spaces between characters |
| Standard keyboarding word | Five characters or any combination of five characters and spaces |
| Emoticons | Sequence of ordinary characters found on the computer keyboard and used as a form of communication |
| Asterisk | symbol used for footnote references in keyboarded documents |
| Percent | used in reporting statistical data |
| Ampersand | symbol means “and” |
| Numeric keypad | Keys at the right side of the keyboard used to enter numeric copy and perform calculations. |
| Num Lock Key | Press to activate the numeric keypad |
| Application Software | Software designed to meet the user’s needs |
| CD-ROM | A compact disk that reads only memory |
| Computer | An electronic device that receives, processes, stores, and outputs data |
| CPU | the brain of the computer |
| Data | Text, numbers, sounds, and images entered into the computer to be processed. |
| Floppy Disk | most common size is 3 1/2 and is sometimes called a diskette |
| Dot-Matrix Printer | Uses dots to form words and images on paper |
| File | A document stored on a disk. |
| Hard Copy | A printed copy of output. |
| Hard Disk/Hard Drive | A device that holds information such as software and files. |
| Hardware | physical, touchable parts of a computer system |
| Information Processing Cycle | The practice of handling data consisting of input, process, output, and storage |
| Inkjet Printer | Sprays ink through small holes to form words and images on paper. |
| Input | The process of entering information (data) into a computer |
| Keyboard | Contains letters, numbers, symbols, function keys |
| Laptop Computer | Designed to be small and light enough to be used on your lap |
| Laser Printer | Uses light beams and toner to form words and images on paper |
| Notebook Computer | Designed to be used on a desktop but still small enough to be portable |
| Output | The results of processed data that is displayed in some form |
| Peripheral Devices | Devices attached to a computer to expand its ability to perform more tasks |
| Processing | Executes or carries out the instructions given to the computer |
| RAM | temporary storage; is lost when computer is turned off. |
| ROM | permanent storage; user can not change |
| Scanner | A device that sends data to a computer to make a hard copy. |
| Soft Copy | Output that is not in printed form |
| Software | Instructions for the computer |
| Storage | A device that stores/saves data until needed. |
| System Software | Program that controls the operation of the computer |
| Virus Protection Software | A program that protects a computer from computer viruses |
| DVD | An optical disc used to store movies with high speed video and sound quality |
| Editing | The process of correcting or making changes to a document |
| Error | Any keying or spacing mistake found in a document |
| Grammar Check | The word processing feature that checks your document for grammatical errors |
| Peer Editing | Allowing someone else to proofread a document before keying a final copy |
| Proofreader Marks | Symbols that are used to mark corrections and changes to a document |
| Proofreading | The process of comparing a copy on screen or paper to the original copy and marking errors to be corrected |
| Punctuation Spacing | The distance on either side of a punctuation mark |
| Spell Check | The word processing feature that checks your document for incorrectly spelled words |
| Thesaurus | The word processing feature that identifies synonyms for the words in a document |
| Alignment | The way multiple lines of text line up along the left, right, or both margins |
| Bullets and Numbering | used to arrange items in a list with each item beginning with a bullet or number |
| Center Align | The alignment of text between both margins, leaving a jagged left and right margin |
| Clipboard | The temporary storage location for text or graphics that have been cut or copied |
| Copy | allows text or graphics to be copied to another location within a document |
| Cursor | The on-screen blinking character that shows where the next character will appear |
| Cut | The word processing feature that removes text or graphics from the current location in a document |
| Double Space | striking the Enter key 2 times |
| Font | A specific design for a collection of letters, numbers, and symbols |
| Footer | Allows you to type information below the bottom margin of each page of a document |
| Formatting | The way text appears |
| Function Keys | Allow you to quickly access frequently used functions |
| Header | Allows you to type information above the top margin of each page of a document |
| Horizontal Centering | When text is centered between the left and right margins |
| Justified | The alignment of text along the left and right margin, leaving no jagged edges |
| Landscape | The page orientation in which the width of the page is greater than the height |
| Left Align | The alignment of text along the left margin, leaving a jagged right margin |
| Line Spacing | The spacing between lines of text within a document |
| Margins | The blank space at the top, bottom, left, and right of a document where you cannot type |
| Menu Bar | Provides you with a menu of options to use when creating a document |
| Operational Keys | Allow you to operate the computer without a mouse |
| Orientation | The direction in which you can print on a page (portrait or landscape) |
| Paste | The word processing feature that places text or graphics that have been cut or copied in a new location within a document |
| Portrait | The page orientation in which the height of the page is greater than the width |
| Quadruple Space | striking the Enter key 4 times |
| Right Align | The alignment of text along the right margin, leaving a jagged left margin |
| Scroll Bars | Allow you to scroll throughout a document that is too long to fit on one screen |
| Single Space | striking the Enter key 1 time |
| Title Bar | Displays the filename of a document |
| Tool Bars | Provide you with buttons that allow you to access frequently used commands |
| Triple Space | striking the Enter key 3 times |
| Vertical Centering | When text is centered between the top and bottom margin |
| Word Processing | Application software that is used to create text documents such as letters, memos, and reports |
| Word Wrap | The automatic wrapping of text from the end of one line to the beginning of the next line without having to press the Enter key |
| Block Style | The paragraph format in which all lines of text are aligned with the left margin |
| Hanging Indent | A temporary left margin that indents all lines but the first line of text |
| Indented | The paragraph format in which the first line of the paragraph is indented |
| Tab | moves the cursor 5 spaces on a line |
| Attachment notation | indicates that an item(s) is attached to the letter or memo. |
| Body | The main text of a personal letter, business letter, memo, email, or report. |
| Copy Notation | Use lowercase (c ) by the name of the person(s) to receive a copy |
| Email/Memo heading | TO:, FROM:, DATE:, and SUBJECT: |
| Enclosure notation | A special notation at the end of a letter that indicates that an item(s) is included with the letter. |
| Entry | Information following the words in the memo heading |
| Memorandum | A written message used by employees within an organization to communicate with one another. |
| Typist initials | The lowercase initials of the keyboard operator |
| Business Letter | A letter sent from one business or organization to another or to an individual. |
| Complimentary Close | Ending of the letter |
| Handwritten Signature | Author’s handwritten/signed name |
| Keyed Name | The author’s keyed name in the closing of the letter. |
| Letter Address/Inside Address | The address of the receiver of the letter. |
| Letterhead | consists of the business’ name, address, phone/fax/email, and logo |
| Mixed Punctuation | A colon or comma is keyed in the salutation and a comma is in the complimentary close |
| Open Punctuation | There is not a colon keyed in the salutation and there is not a comma in the complimentary close |
| Personal-Business Letter | A letter written by an individual to deal with business of a personal nature |
| Return Address | The address of the sender of the letter |
| Salutation | The greeting of a letter that is keyed a double space below the letter address. |
| Cell | The intersection of a row and a column. |
| Center align | Information/text arranged in the middle of a cell or page. |
| Column headings | Headings that are centered directly above each column in a table |
| Columns | The vertical arrangement of information in a table |
| Gridlines | The vertical and horizontal lines in a table |
| Main title | The main heading for the table |
| Numerical entry | Information entered into a cell that contains only numbers |
| Rows | The horizontal arrangement of information in a table |
| Secondary title | keyed a double space below the main title |
| Source | Note of reference that is left aligned under the last row or in the last row of a table |
| Table | A grid of rows and columns used to display and organize information. |
| Text entry | Information entered into a cell that contains alphanumeric information. |
| Reference list/Bibliography | A list of all references used in a report |
| Unbound report | Short reports that are prepared without binders or covers |
| Side heading | Headings used to separate the report into sections. |
| Left bound | Prepared with a binder and the left margin is wider (1.5”) to accommodate binding along the left margin. |
| Top bound | Top margin is wider (1.5”) to accommodate binding along the top margin |
| Title Page | is the first page of a report |
| Carpal Tunnel Syndrome | occurs from using the computer for hours without proper body posture and technique |
| DeQuervain’s Disease | an overuse injury of the thumb extensor tendons |
| Ergonomics | science of designing equipment and workspace for a comfortable and safe working environment |
| Repetitive Stress Injuries | occur when someone performs a task repeatedly causing too much stress being placed on the joints |
| Desktop Publishing | Software designed to allow the user to create various page layouts that combine text, graphics, borders, shading, photos, and other visual objects |
| Email | provides a way for people to communicate electronically through the Internet |
| Indented Paragraph | Paragraphs with the first line indented 5 spaces (½ inch) using the tab key |
| Large Envelope | Measures 10 inches in size. |
| Modified Block Format | formatting style for letters that begins the return address, date, and complimentary close at the center point |
| Receiver’s Email | The email address of the person that will receive the email |
| Report Outline | uses headings in order of first, second, and third to describe the topics being discussed in a research paper |
| Sender’s Email | The email address of the person writing/sending the email. |
| Small Envelope | Measures 6 ¾ inches. |