| A | B |
|---|
| Critical incident method | Job analysis method by which important job tasks are identified for job success. |
| Employee empowerment | Granting employees power to initiate change, thereby encouraging them to take charge of what they do. |
| Employee involvement groups (EIs) | Groups of employees who meet to resolve problems or offer suggestions for organizational improvement. |
| Employee teams | An employee contributions technique whereby work functions are structured for groups. |
| Ergonomics | An interdisciplinary approach to designing equipment and systems that can be easily and efficiently used by human beings. |
| Flextime | Flexible working hours that permit employees the option of choosing daily starting and quitting times, providing they work the set hours. |
| Functional job analysis (FJA) | Quantitative approach to job analysis that utilizes a compiled inventory... (1) data, (2) people, and (3) things. |
| Industrial engineering | A field of study concerned with analyzing work methods and establishing time standards. |
| Job | A group of related activities and duties. |
| Job analysis | Process of obtaining information about jobs by determining what the duties, tasks, or activities of jobs are. |
| Job characteristics model | Job design that purports that three psychological states result in improved work performance. |
| Job description | Statement of the tasks, duties, and responsibilities of a job to be performed. |
| Job design | Outgrowth of job analysis that improves jobs through technological and human considerations. |
| Job enrichment | Enhancing a job by adding more meaningful tasks and duties to make the work more rewarding or satisfying. |
| Job family | A group of individual jobs with similar characteristics. |
| Job specification | Statement of the needed knowledge, skills, and abilities of the person who is to perform the job. |
| Position | The different duties and responsibilities performed by only one employee. |
| Telecommuting | Use of computers, networks, and other communications technology to do work at home. |
| Virtual team | A team with widely dispersed members linked together through computer and telecommunications technology. |
