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Bus. and Prof. Speaking Chapter 1 terms

AB
attitudesthe way you think or feel about an object, person, event, etc.
beliefsfirm convictions about something
channela means of sending or receiving messages
codessylbolic ways of representing ideas or feelings
decodingthe mental process of converting sound into meaning
encodingthe process by which an idea or message is trnasformed into oral language
feedbackthe verbal or nonverbal response the receiver gives back to the sender
messagemade up or words carried by sound waves and gestures or movement carried by light waves
paralanguageclues to meaning revealed by the tone of voice, volume, rate of speaking, pauses, etc.
perceptionthe process of making sense of teh world through the use of your senses
receiverthe person who hears or sees the message being sent
senderthe source of a verbal or nonverbal message
speechputting words into sound waves
valuesideals or views held dear


Sandy Maxted

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