| A | B |
| Spam | Electronic junk mail or any unsolicited commercial e-mail. |
| Phishing | The use of electronic communication channels to send an e-mail to a user falsely claiming to be an established legitimate (valid) business in an attempt to scam the user into surrendering or giving up private information to obtain access to all personal and financial data that will be used for identity theft. |
| Mailing List | A list of group e-mail addresses identified by a single name, such as mathcountsteam@yahoo.com. When an e-mail message is sent, it is automatically forwarded to all the addresses in the list. |
| Blacklist | A list of e-mail addresses or IP addresses that are originating with known spammers. |
| Whitelist | A list of allowed e-mail addresses created by users or network administrators that the mail client or mail server will always accept mail from. |
| Flame | A searing e-mail or newsgroup message in which the writer attacks another participant in overly harsh, and often personal, terms. |
| Spam Blocker | A spam filter that is used to detect unsolicited and unwanted email by deleting incoming spam or diverting it to a "junk" mailbox preventing those messages from getting to a user's inbox. |
| Email | The transmission of messages over communications networks. |