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Rooms and Guest Accounting Applications

A Review of Key Terms.

AB
Actual Departure ReportLists the names of guests who have checked out along with their billing addresses.
Expected Arrival ReportLists guests with reservations who are expected to check-in.
Housekeeper Assignment ReportHelps in assigning floors and room numbers to room attendants.
Housekeeper Productivity ReportAssists in tracking the number of rooms cleaned and time taken to clean each room.
Regristration Progress ReportProvides the room department with a summary of current house information.
Room StatusHousekeeping description of the current status of a room.
Room Status DiscrepancyA situation in which the housekeeping department's description of a room differs from the description front desk employees see.
Rooms Activity ForecastProvides information on expected arrivals, departures, stayovers, and vacancies.
Rooms Allotment ReportSummarizes rooms committed (booked or blocked)by future date.
Rooms Discrepancy ReportSignals to management the specific rooms whose status must be investigated to avoid sleepers.
Rooms History ReportShows the revenue history and use of each room by room type.
Rooms Productivity ReportRanks room types by percentage of occupancy and/or percentage of total revenue.
Rooms Status ReportReports the current status of rooms according to housekeeping designations..
SleeperA vacant room that is believed to be occupied.
Control FolioThis is constructed for each revenue and is used to track all transactions posted to other folios.
Credit Monitoring RoutineThis compares a guest's current folio balance with a credit limit.
Employee FolioUsed to track employee purchases and separate business transactions from personal transactions.
Guest Check Control ReportCompares guest checks used in revenue outlets with source documents to identify discrepancies.
House LimitA credit limit predetermined by management officials.
Identification CodeThis enables the guest accounting module to process a charge to the correct folio when two separate accounts exist under the same room number.
Individual FolioUsed for tracking financial transactions between a hotel and a guest.
Late chargesCharged purchases made by guests that are posted to folios after guests have settled their accounts.
Ledger Summary ReportShows guests, non-guests, and credit card activity by beginning balance, and cumulative charges and credits.
Master FolioThese are created to provide the kind of billing services required by most groups and conventions.
Non-guest FolioCreated for an individual who has in-house charge privileges, but is not registered as a guest in the hotel.
Permanent FolioThis is used to track folio balances that are settled to a credit card company.
Reference CodeThe serial number of a departmental source document.
Revenue Center ReportShows cash, charges, and paid-out totals by department.
Semi-permanent FolioUsed to track "bill to" accounts receivable.
Source DocumentA printed, serially numbered voucher used for internal control.
Transfer ReportShows transfers to non-guest (city) ledgers from guest accounts.

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