| A | B |
| The shortcut key for sending and new email | Ctrl + N |
| Ctrl + F9 | To do a quick send/Receive |
| The ribbon | the feature in Outlook that contains ways to organize and exchange information |
| Drag an drop into new location on calendar | In order to change an appointment's time on your calendar |
| Select Accept on the meeting tab | when you want to attend a meeting request |
| To share a calendar | Click on Share my calendar in the navigation pane and then select the name of the person you want to share with |
| Navigation pane | Where the folders are organized |
| Reading pane | where the body of the email message appears |
| Ctrl Shift B | To view your address book quickly |
| Insert button | will mark email with flag for follow up |