| A | B |
| An RF transceiver that provides access to a WLAN or wired LAN from a Wi-Fi-enabled wireless device. | Access point |
| Posting messages to a weblog. | Blogging |
| A short-range RF wireless technology for connecting handheld devices and laptops to other devices. | Bluetooth |
| A single dedicated circuit or path for each call from sender or receiver. | Circuit-switched network |
| A future technology that provides for automatic radio spectrum sharing between multiple wireless service providers. | Cognitive Radio |
| office work completed by teams of coworkers. | Collaborative work |
| An IP network that transmits data, voice, and video. | Converged network |
| An online forum in which participants discuss or receive information on a specific topic. | Discussion group |
| Technologies that use sensor chips and image processing software to allow electronic devices to "see" and respond to nearby object. | Electronic perception technologies |
| Electronic mail; messages sent from on computer to another over an IP network. | E-mail |
| The destination address of an e-mail message consisting of three parts: the recipient's identifying name or nickname, the @ sign, and the name of the mail server where the recipient's electronic mailbox is located. | E-mail address |
| Software used to receive, retrieve, send, create, reply to, and save e-mail messages. | E-mail client |
| Also called a facsimile machine; a copier that scans a document containing text or pictures and treats both as an image, then sends the image over telephone lines to another fax machine, a computer, or a printer. | Fax machine |
| Unwanted and unsolicited fax messages. | Fax spam |
| Light and glass fibers used to transmit high-speed electronic messages and data. | Fiber-optic network |
| General Packet Radio Service; a packet-switching wireless communications technology that enables high-speed Internet connections and data transmissions. | GPRS |
| Software that assists workplace collaboration. | Groupware |
| A public location that provides a wireless access point. | Hotspot |
| Also called HTML; the markup language used to create and edit Web pages. | Hypertext Markup Language |
| An electronic message sent to two or more people connected to the network at the same time. | Instant message |
| Software that acts on behalf of its user. | Intelligent agent software |
| A conference hosted over an IP network that may use video, audio, and shared resources and is attended by two or more persons. | Internet conference |
| See packet-switched network and TCP/IP. | IP network |
| See Voice over Internet Protocol (VoIP). | IP telephony |
| The computer on an IP network that hosts electronic mailboxes and temporarily stores incoming e-mail. | Mail server |
| E-mail newsletters sent to subscribers. | Mailing lists |
| Machines that combine fax, copier, scanning, and printer functions. | Multifunction machine |
| A virtual bulletin board. | Newsgroup |
| A small piece of a data or voice message sent across an IP network. | Packet |
| A network that transmits data and voice in small packets. Multiple users can send their messages across the network at one time. | Packet-switched network |
| Small portable messaging device used for one-way messaging over a paging service network or two-way messaging over a wireless messaging service or cellular phone network. | Pager |
| The manipulation of a legitimate website address to direct unsuspecting users to a fraudulent copy of the site designed to gather personal information for criminal purposes. | Pharming |
| Online scams designed to gather sensitive information, such as credit card numbers or Social Security numbers. | Phishing |
| See Public Switched Telephone Network. | Plain Old Telephone Service (POTS) |
| Virtual QWERTY keyboard projected on a flat service and used for complex data input on handheld wireless devices. | Projection keyboard |
| A traditional circuit-switched telephone network. | Public Switched Telephone Network (PSTN) |
| A virtual work area hosted on a Web server used by workers collaborating on a task or project. | Shared workspace |
| Application software that allows IP telephony form a computer or PDA. | Softphone |
| Unwanted and unsolicited electronic messages. | Spam |
| Unwanted and unsolicited voice messages sent over an IP network. | Spam over Internet Telephony (SPIT) |
| Also called spim; spam sent via instant messaging. | Spam via IM |
| The Transmission Control Protocol/Internet Protocol rules for transmitting data over a packet-switched network, also called an IP network. | TCP/IP |
| The electronic transmission of text, data, voice, video, and images from one location to another. | Telecommunication |
| A live, interactive conference that uses telephony and video technology to bring geographically diverse participants together. | Video conference |
| Voice messages left in an electronic mailbox. | Voice mail |
| Also called IP telephone; voice messages sent over an IP network. | Voice over Internet Protocol (VoIP) |
| A conference hosted over an IP network; participants may need software downloaded from the conference service provider or may only need a Web browser and an Internet connection to participate. | Web conference |
| Messages posted via a Web browser. | Web-based forums |
| A video camera that connects to a computer. | Webcam |
| Also called a blog; a Web-based journal to which participants post their opinions, thoughts, and feelings. | Weblog |
| Virtual shared writing area. | White board |
| Wireless fidelity; general name for the IEEE 802.11 family of wireless networking protocols. | Wi-Fi |
| A website or a group of Web pages whose content can be added to, edited, or deleted by anyone with a Web browser. | Wiki |
| A future wireless technology that provides long-range wireless broadband. | WiMax |
| A LAN that users connect to with Wi-Fi enabled devices. | Wireless LAN (WLAN) |