| A | B |
| backspace | The key on the keyboard that is used to delete characters. |
| caps lock | The key on the keyboard that is used to key a series of capital letters. |
| double-space (DS) | The act of tapping the ENTER key twice tomove the insertion point down two lines. |
| enter | The key on the keyboard that is used to return the insertion point to the left margin and move it down one line. |
| gross words a minute (gwam) | The number of standard words keyed in one minute. |
| home keys | In keyboarding, the keys where you place your fingers to begin keying - a s d f for the left hand and j k l ; for the right hand. |
| margin | The blank space between the edge of the paper and the text of the document. |
| quadruple-space (QS) | The act of tapping the ENTER key four times to move the insertion point down four lines. |
| single-space (SS) | The act of tapping the ENTER key once to move the insertion point down one line. |
| space bar | The key on the keyboard that is used to place a space between words. |
| standard word | In keyboarding, a group of any five characters (letters, numbers, symbols, or spaces). |
| tab | The key on the keyboard that is used to move the insertion point to a specific location on the line. |
| function key | A key on the keyboard which can be programmed to cause an operating system command interpreter or application program to perform certain actions. |
| alt key | The key on the keyboard used to change the function of other pressed keys. |
| esc key | The key on the keyboard used to initiate an escape sequence. |
| control key | The key on the keyboard that when pressed with another key will perform a special operation. |
| shift key | The key on the keyboard used to type capital letters and other alternate "upper" characters. |
| num lock | The key on the keyboard used to switch the pad between number entry and arrow keys. |
| delete key | The key on the keyboard which erases text. |
| numberic keypad | The small, palm-sized, seventeen key section of a computer keyboard, usually on the very far right. |
| Carpal Tunnel Syndrome | A medical probelm of the hands caused by the pinching of a large nerve, the medial nerve that travels under the palm. |
| Erogonomics | The science that studies how to best make the work environment fit the worker. |
| Repetitive Stress Injuries | Physical harm that results due to the repetitive use of the hands and thumbs on digital devices such as cell phones and computer keyboards. |