| A | B |
| Transaction processing | Completing a transaction online--such as when a consumer uses a shopping cart to make online purchases. |
| Intranet | A web-based private network that hosts Internet applications on a local area network; used for security purposes. |
| Procurement | The purchase of goods for resale. |
| Snail mail | Mail sent and received via the US Postal Service. |
| B2B | The activities conducted online between two businesses. Example: www.wholesalecentral.com |
| B2C | The exchange of products, services, or information over the Internet by businesses to consumers. Example: www.Gap.com |
| B2G | Involves the concept that businesses and government agencies can use central web sites to exchange information and do business with each other. Example: eProcurement |
| C2C | Is the exchange of products, services, or information over the Internet between consumers. Example: www.eBay.com |
| C2B | Is the exchange of products, services, or information over the Internet between consumers and businesses. Example: www.priceline.com |
| Shopping cart | An electronic tool used by online consumers to purchase goods and services. |
| Fulfillment company | Offers services to other companies such as transaction processing, providing security, etc. |
| Human Resources | The division of a company which hires employees and takes care of all employee-related matters. |
| Electronic Data Interchange (EDI) | When one business transfers computer-readable data into an agreed-upon format to another business. |
| Internet Service Provider (ISP) | A business that provides access to the Internet via modem, DSL, or TI. They also provide other services such as e-mail, web hosting, and web design. |
| Consumer Logistics | Browsing for information from multiple sites for comparison shopping purposes |
| Business Logistics | Delivery and warehousing activities that will provide the right goods in the right quantities in the right place at the right time. |
| GPS | An access mechanism which allows the tracking of vehicle location through satellite. |
| Web auction | A site which provides a forum for buyers and sellers to trade items. An auction site normally charges both buyers and sellers; many web auctions sell advertising on its pages. |
| Electronic Funds Transfer (EFT) | A service that allows account to account transfers between accounts at different banks. |
| Value Added Network (VAN) | This service provides connections, ensures security for data, and charges a monthly fee plus a fee for each transaction. |
| e-Procurement | All purchasing activities plus all of the monitoring of all elements of purchase transactions. |