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Hospitality Chapter 1: Organization & Structure

AB
hotels in downtown areascommercial hotel
near travel centersairport hotel
popular in Las Vegascasino hotel
usually 5 day or longer stayextended stay hotel
longtern or permanent stayresidential hotel
purchase a unit by the weekvacation ownership hotel
one owner, but hotel may rentcondominium hotel
accommodate large groups for meetings and overnight staysconvention hotel
concierge services foundworld-class hotel
no room serviceeconomy hotel
most popular service class of hotelmid-range service hotel
group of independent hotel ownersreferral group
autonomyindependent hotel
operate properties owned by othersmanagement companies
areas that make moneyrevenue centers
visual to display staff relationshipsorganizational chart
shows direct accountability on organizational chartsolid line
areas that do not earn revenuecost centers
areas that interact with guestsfront of the house
catering usually falls underfood & beverage
area that oversees employee benefitshuman resources
large property security reports togeneral manager
front office falls underrooms division
laundry falls underrooms division
engineering reports togeneral manager


Business Education Instructor
MWV Career Technical Center

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