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HIT05 - Point-of-sale Technology

A Review of Key Concepts!

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Automatic Form Number ReaderA guest check printer feature that reads the guest check’s serial number from a bar code that is imprinted on the guest check. It speeds up the order entry process, while increasing accuracy
Automacic Slip FeedA guest check printer feature that prevents overprinting of items and amounts on guest checks.
Cashier TerminalA point-of-sale device that is connected to a cash drawer
Customer Display UnitMay rest atop, inside, or alongside the point-of-sale device and allows the guest to see the POS operator’s entries. Also allows management to spot-check cashier’s activities.
Function KeysLocated on POS order-entry keyboards, these keys are used for error correction, price alteration, and proper cash handling.
Guest-Check PrinterA point-of-sale on-board printing device that is sometimes called a slip printer.
Hard ChecksGuest checks that are made of stiff paper card. For control purposes, these are stored outside the cashier terminal system.
Journal PrinterA remote printing device of a POS system that outputs a continuous, detailed record of all transactions entered anywhere in the system. Output provides audit trail and a variety of management reports.
Kitchen MonitorVideo display unit that displays several orders on a single screen
Menu BoardA keyboard overlay for s POS system that identifies the function each key performs during a specific meal period
Modifier KeySpecial keys on a POS system keyboard used in combination with preset and price-look-up keys to detail preparation instructions for food and beverage production areas.
Operator MonitorPart of a point-of-sale system terminal that enables the operator to review and edit transaction entries
Precheck TerminalA point-of-sale system terminal without a cash drawer used to enter orders, but not to settle accounts
Preset KeyFound on a POS system keyboard, this key is programmed to maintain price, description, department, tax, and inventory status of each menu item
Price Look-up KeyFound on a POS system keyboard, this key functions like a preset key, but requires the operator to identify a menu item by it reference code number.
Printer ControllerAlso called a network controller, this device coordinates communication between POS cashier or precheck terminals and workstation printers, kitchen monitors.
Receipt PrinterA on-board printing device that produces hard copies on narrow register tape
Settlement KeysFound on a POS system keyboard, these keys are used to record the methods with which accounts are settled.
Soft KeysFound on a POS system keyboard, these keys can be programmed by users to meet the specific needs of their restaurant operations.
Soft ChecksGuest checks printed on flimsy receipt paper
Work Station PrinterRemote printing device usually placed in kitchen preparation areas and service bars
Activity ReportGenerated by automated systems, this report provides an in-depth analysis of sales transactions and actual labor hours for specific periods.
Daily Labor ReportGenerated by automated systems, this report contains employees names and numbers, hours worked, wages earned, and wages declared for each workday.
Daily Transaction ReportGenerated by automated food and beverage systems, this report analyzes sales transactions by individual servers.
Inventory FileA computer-based record of items in storage
Labor Master FileMaintained by POS systems, this file maintains employees permanent and semi-permanent information, such as name, employee and social security numbers, and wage rates
Labor Master ReportA report used to verify employees’ hourly rates, job codes, and social security numbers.
Menu Item FileMaintained by POS systems, this file maintains data for all meal items sold by meal periods. Data include: identification number, descriptor, recipe code number, selling price, ingredient quantities needed, and total sales.
Open-Check FileMaintained by POS systems, this file maintains data for all open guest checks. It facilitates monitoring guest checks, adding items to guest checks, and closing guest checks
Outstanding Checks ReportsGenerated by automated POS systems, this report list, by servers, all guest checks that have not been settled.
Period Labor ReportGenerated by automated POS systems, this report lists hour and wage information for each employee who worked during any specific period.
Productivity ReportsIn relation to automated food and beverage systems, this report shows detail sale activity for all assigned servers.
Sales Analysis ReportGenerated by automated food and beverage POS systems, this report measures the sales performance of individual menu items by department or product category for different periods.
Sales and Payment Summary ReportGenerated by automated food and beverage POS systems, this report provides managers with a complete statement of daily or monthly sales and a listing of settlement methods.
Sales by Time of Day ReportGenerated by automated food and beverage POS systems, this report provides managers with information on the sales performance of individual menu items by department or product category for different periods.
Weekly Labor ReportGenerated by automated food and beverage POS systems, this report lists names, numbers, hours worked, wages earned, and wages declared for each employee on a given workday
Antenna UnitsPart of a system that supports the use of wireless, hand-held server terminals.
Debit CardsThese differ from credit cards in that the cardholder must deposit money in order to give the card value. As the cardholder makes purchases, the balance on the card decreases.
Hand-Held TerminalA portable, wireless server terminal that performs most of the functions of a precheck terminal, and enables server to enter orders at tableside
Magnetic Strip ReaderThis input device connects to a POS system register or terminal and reads the data stored on a magnetized filmstrip located at the back of a credit card or a house account card.
Optical Character Recognition TerminalAt service station terminals, servers use these hand-held, pencil-like bar code readers to enter orders from laminated bar coded menus.
Power PlatformThis device connects a hospitality firm to a credit card authorization center and can secure a credit card authorization very quickly.
Radio Base StationPart of a wireless system supporting the use of hand-held server terminals, this device relays signals received from antenna units to a digital computer’s processing unit.
Smart CardA credit card with a built-in microprocessor and memory used for identification or financial transactions
Touch-Screen TerminalA display screen that is sensitive to the touch of a finger or stylus. These devices are very resistant to harsh environments where keyboards might eventually fail.
Delivery NetworkPart of an automated beverage control unit that transports beverage item ingredients from storage areas to dispensing units .
Empty Bottle SensorPart of an automated beverage control unit, this device signals the order-entry device indicating that a bottle is empty.
Glass SensorPart of an automated beverage control unit, this device prevents the flow of liquid from a dispensing unit unless a glass is properly positioned to catch the liquid.
Guest Check SensorPart of an automated beverage control unit, this device prevents the system from fulfilling beverage orders unless they are first recorded on a guest check.

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