| A | B |
| Things a person considers important or desirable | values |
| The set of rules by which people conduct themselves | code of ethics |
| A method of examining values, it includes prizing one's beliefs and affirming, choosing, and acting on them | valuing process |
| A tool for examining values by answering seven question regarding methods of affirmation, choice, and action on any topic from personal problems to world events | value grids |
| An aid for values clarification and decision making that involves listing desirable goals or qualities in order of priority | planning board |
| Strict laws designed to control human behavior by regulating such activities as Sunday business hours, amusements, and sale of alcoholic beverages | blue laws |
| Professionals who train employees on the proper ethical behavior expected within a particular business or organization | ethicists |
| A particular code of conduct applied more strictly to one group of person than to another | double standard |
| Placing another person's needs and problems before your own | "you" attitude |
| The headwaiter or person in charge of the dining room who acts as host or hostess, takes reservations, greets diners, and shows them to their tables | maitre d' |
| A wine steward | sommelier |
| A manner of using eating utensils in which the fork is held in the right hand to convey food to the mouth, is transferred to the left hand to cut food, and then is returned to the right hand for eating | American method |
| A manner of using eating utensils in which the fork remains in the left hand after cutting meat and the food is conveyed to the mouth with tines held downward | Continental method |